Space MountainĪfter the opening of Disneyland’s Matterhorn Bobsleds, Walt Disney began to appreciate that thrill rides (formerly banned) might indeed have a place in his park, albeit only if they were adequately themed. In their decades-long search to find high-capacity “people-eating” ride systems, Disney has stumbled on some unbelievable attractions capable of tremendous daily throughput… Which attractions come out on top? Let’s find out… 10. That’s why a smaller operational hourly capacity accounts for the sheer realities of operating attractions (like vehicles that are dispatched with an empty seat or two, loading taking five seconds longer than expected, etc.).Įight of the top 10 most-attended theme parks on Earth are Disney's, so it should be no surprise that everyone – from executives to Imagineers – wants each guest to get the most out of their time. That’s when a very important number – capacity – matters.Ī ride’s theoretical hourly capacity is a simple measure (often supplied by a ride's manufacturer) of how many guests can experience a ride every hour “in theory,” meaning that it would require a friction-free machine with every logistical and operational variable working at its peak. An estimated 60,000 people per day visit Magic Kingdom, and at some point, you're likely to end up at the back of a line behind many of them. And while the first three are deeply tied to Disney's identity, the last – efficiency – is certainly not least. Any Disney Cast Member can recite these Four Keys to exceptional guest service.
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